Fall 2009 – Learning Online



Fall 2009 Classes

For a list of courses, go to the GCC Online Catalogue at http://www.gcc.mass.edu/academics/

#1 this is an online course with Springfield Technical Community College (STCC)

Fully-Online Courses at STCC begin Sept. 8, 2009. For log in information, contact Rich Collin, phone: 413-755-4345; email: online@stcc.edu; Textbook will be available at the GCC bookstore.

#2 this is an online course with Berkshire Community College (BCC)

Fully-Online courses at BCC begin Sept. 8, 2009. For log in information, email: DLHelp@berkshirecc.edu or call 413-499-4660, exts. 2160, 6501, or 2165. Textbook will be available at the GCC bookstore.


Fall 2009 Hybrid Courses

A hybrid course offers a significant amount of the learning online, reducing but not eliminating some of the face-to-face, classroom time. Generally, a hybrid course delivers 50 to 79 % of instruction online.

 


Cannot open MS documents off campus

The computers in all the labs on campus have MS Office 2007 loaded on them. However, if you are currently using an older version of MS Office or do not have MS Office on the computer you use off campus, there are a few things you can do:

1. Most faculty save their documents in MS Office 2007 “Compatibility Mode” which allows documents to be opened in MS Office products released between 1997-2007. If you are unable to open documents downloaded from Blackboard with an older version of MS Office, ask your instructor to save the document in “Compatibility Mode.”

2. If you have “Works” or “Word Perfect” on your computer, you will be able to open documents saved as RTF (Rich Text Format.) Let your instructor know you need documents saved in RTF.

3. Finally, there are MS Viewers for download which allows you to open and read-only documents (Word, PowerPoint & Excel.) Links to the MS Viewers can be found to the right of this window under “Plugins/Players/Readers.”

Let your instructor know if you are unable to open documents posted on Blackboard. If they cannot provide support, contact online@gcc.mass.edu

Blackboard Notice

Please make certain you are using the most current version of JAVA.  The link to JAVA website can be found under plugins.

Check Your System

If you are experiencing trouble with Blackboard or your GCC email account, please verify that your computer has the current versions of plugins and additional software needed to run these two applications.

Scroll down to “Important” located on the right of the page and click on the link “Blackboard System Test.” If you have green lights by each of the applications listed, your computer is set to run Blackboard and your email applications effectively. However, should a red light appear next to one of the application names, click on the link next to the application which will bring you to the site where you can down load the latest version of the required application.

Also, note that links to sites for key plugins are available just below the “Blackboard System Test” button.

If you are still experiencing difficulty, please contact our help desk, Webhelp, at webhelp@gcc.mass.edu.  Tell Webhelp who you are, what you are trying to do, and provide the name of the class and faculty member teaching the class.

Accessing Blackboard

If you are experiencing trouble accessing Blackboard after following the steps outlined on the handout available under “Student Resources,” email Michelle at barthelemym@gcc.mass.edu.

Links to Plugins / Readers / Players for Students

Links to commonly required plug-ins are now available through this site. They are listed in the menu to the right.
If there is a plug-in, reader, player you would like to see added to this list, let us know.